HCL Walk In Drive 2024 for Customer Service Representative Position | HCL Freshers Recruitment Drive 2024
HCL Walk In Drive 2024 for Customer Service Representative Position | HCL Freshers Recruitment Drive 2024
About Company:
HCL Technologies is an Indian multinational technology company that specializes in information technology services and consulting, headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise
Name Of Organization:
HCL Technologies
Job Description for HCL Technologies Off Campus Drive 2024:
- HCL Technologies Off Campus Drive 2024 hiring freshers for International Voice Process Position
- Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from UK customers.
Roles and Responsibilities for HCL BPS Position 2024:
- Monitor customer accounts and identify outstanding debts and take timely action to encourage customer for timely payments.
- Processing, Verifying & Posting Receipts for Goods sold and Service Rendered.
- Generating reports and statements for internal use. Performs customer account reconciliation, including research of unapplied cash and credits to aid in dispute resolution.
- Maintaining records regarding payments and accounts statuses.
- Researching and resolving customer discrepancies.
- Co-ordinating with other internal & external stakeholders to address customer queries.
- Ensure accurate, timely and appropriate responses to disputes within defined turnaround time requirements defined by managements.
- Engaging in ongoing educations opportunities to update job knowledge.
Eligibility Criteria for HCL Off Campus Drive 2024:
Eligibity Criteria for HCL Customer Service Position 2024:
- Any Grad can apply (No Current Batch Regular Students / No Law Graduate).
- Shifts – 24* 5 (Night Shift)
- 5 days working – (Saturday & Sunday Off)
Eligibity Criteria for HCL Graduate Trainee Position 2024:
- UG Degree: Any Degree
- Graduation passing Year: 2021/2022/2023/2024
- 60% and above Percentage
- Service Agreement for 12 Months (as applicable). In case you leave before completing 12 months, you are liable to pay 50K to the organization
Qualifications required for HCL Off Campus Drive 2024:
Degree
- Any Graduate
HCL Off Campus Walk In Venue 2024:
Interview Date:📅 31st July – 2nd August 2024
Interview Time:🕙 11:00 AM Onwards
Interview Location:📍HCL Technologies, Sholinganallur ELCOT campus Chennai-119
Selection Process for HCL Walk In Drive 2024:
- Round 1: HR Screening
- Round 1: Written Test related to Case Studies / Emails.
- Round 2: Operations Interview
Skills required for HCL Technologies Off Campus Drive 2024:
- Freshers with good English Communication is Mandatory.
- Qualification: Graduation compulsory (Without any standing arrear’s).
- Strong verbal and written communication skills.
- Ability to work under pressure and within time constraints.
- Attention to detail and Strong analytical skills to solve customer queries.
- Ability to build relationships with clients and internal departments.
How to apply for HCL Technologies Off Campus Drive 2024 for the role of Customer Service Associate?
Check Below For HCL Customer Service Representative Position Apply Link
